Skip to content

Loading, Unloading and Cargo Handling Guide: Securing and Fees

A guide to loading, unloading and handling: forklift, crane and ramp methods, load securing and stowage, protecting sensitive cargo, weighing, photographic checks and handling charges.

Dark-toned world map illustration with a forklift and pallet representing loading, unloading and cargo handling

In short

Loading, unloading and handling cover all the physical steps in which cargo is put on a vehicle, secured in place, transferred and taken off at the delivery point. A significant share of transport damage starts not on the road but in these steps. This guide explains how to choose a method, the principles of securing and the charge items. Konsol Logistics coordinates the process with partners and plans it together with you.

Why are loading and handling a source of damage and cost?

The last half hour before the cargo leaves often decides the quality of the whole journey. If a pallet is stacked on its side, the carton below is crushed; a vehicle loaded with poor weight distribution becomes unstable on the road; in a hurried unloading, a breakable product takes a knock. None of this shows on the paperwork, but all of it appears at the buyer's door.

Handling, meaning the physical movement of cargo from one point to another, is repeated once more at every transfer. In partial or consolidated transport, the more terminal transfers there are, the more the strength of the packaging matters. At the planning and coordination stage, Konsol Logistics assesses these points with you according to the type of shipment.

By hand, from a ramp, with a forklift or with a crane: how is the method chosen?

The method is determined by the weight, size and packaging form of the cargo. The table below gives a general framework.

MethodCargo it generally suitsPoint of attention
Manual loading and unloadingLight, carton-based, stackable cargoWorker safety, carton count, stacking order
Loading from a rampCargo that can be reached at the same level as the vehicle bodyRamp height, vehicle alignment, floor strength
Forklift loadingPalletised, medium-weight cargoPallet quality, forklift capacity, wrapping of the packaging
Crane loadingHeavy, large or non-palletisable cargoLifting points, lifting plan, authorised operator

As the method changes, so does the equipment that must be ready at the delivery point. If the receiver has no forklift or crane, the vehicle may have to wait to unload; confirming the equipment information before the shipment is therefore essential.

How is sensitive cargo protected?

Not every product tolerates the same handling. With sensitive cargo, a single critical point can put the whole lot at risk.

Fragile cargo

For glass, ceramics, electronics and similar products, a fragile label alone is not enough. Void fill, shock-absorbing material and marks showing the orientation of the product should be used together, and high stacking should be avoided. In air transport, too, the packaging must be strong enough to withstand handling during loading and unloading.

Vibration-sensitive cargo

Delicate instruments and measuring equipment need special support against the vibration they are exposed to along the journey. For such cargo, foam or spring supports, the securing method and the vehicle type should be considered together with the packaging.

Moisture-sensitive cargo

Paper, textiles, some food and electronic products are affected by moisture. Moisture-absorbing material, moisture-proof wrapping and ventilation inside the container are used to protect this cargo; the weather at the time of loading is also taken into account.

Heavy and large cargo

For cargo such as machinery, tanks or structural elements, lashing points, the centre of gravity and the lifting plan must be determined from the start. For this type of cargo, an authorised operator and suitable equipment are compulsory. Current standards and authorisation conditions vary by country.

Load securing, stowage and weight distribution

Cargo shifting on the road upsets the balance of the vehicle; cargo sliding inside a container damages both the cargo and the container. The headings below are for checking purposes.

  • Is the cargo's centre of gravity close to the middle of the vehicle or container?
  • Are heavy cartons at the bottom and light ones on top?
  • Have voids been closed with filler or air bags?
  • Are the lashing strap or chain suited to the weight of the cargo and the conditions of carriage?
  • Are the pallet wrapping and corner protectors undamaged?
  • Was the lashing of cargo inside the container done in line with general guidelines such as the CTU Code?

Expert note: Take photographs after loading, before closing the door. Pictures of the inside of the container and the vehicle body are the most practical evidence of how the cargo stood at departure if a damage claim is made.

The steps of loading and unloading day

  1. Measure and weigh the cargo. The real weight and volume are compared with the values in the documents; any difference is noted on the document.
  2. Inspect the vehicle or container. Suitability is reviewed in terms of floor, walls, door and cleanliness.
  3. Stow the cargo. Weight distribution is respected, sensitive cartons are protected and voids are filled.
  4. Secure it. Straps, chains, filler and supports are placed; the orientation and balance of the cargo are checked one last time.
  5. Keep a photographic record. Images from before, during and after loading are archived; quality control and counting are done at the same time.
  6. At unloading, check before handover. The number of cartons and visible damage are checked in the receiver's presence; any problem is written on the delivery document.

What determines the handling charge?

The charge is not made up of a single item; different fees come together depending on the nature of the cargo and the place where the operation is done. Confirm the current tariff in writing with the terminal or the service provider.

  • The type, weight and dimensions of the cargo.
  • The equipment used: forklift, crane or special lifting device.
  • Port or terminal handling charges and the number of transfers.
  • Waiting, extra labour and out-of-hours service.
  • Measuring, weighing, and splitting or combining operations.
  • Special protection or extra packaging for sensitive cargo.

Expert note: When you receive a quote, ask whether the handling items are included. A quote whose freight price looks low can turn into a different picture once terminal and handling charges are added separately.

Talk to Konsol Logistics about your loading and handling plan

Share the type, weight and delivery point of your cargo; let us plan the loading, transport and paperwork steps together. The Quick Quote form or one-to-one contact with our account representative is enough to start.

Frequently asked questions

If cargo shifts on the road, the balance of the vehicle is upset, the product is damaged and a safety risk arises. Cargo sliding in a container can also damage the container itself. For this reason securing is an inseparable step of transport.

Other questions asked on this topic

View all questions

Related services

This topic is planned under the services below. See the service page for details.

Topics covered by this solution

This page covers the following 58 topics together.

Show 58 topics
  • Consolidated Cargo Transport
  • Cargo Acceptance for Vessel
  • Container Cargo Securing
  • In-Container Cargo Lashing
  • Container Cargo Stowage
  • Container Cargo Deconsolidation
  • Container Cargo Transshipment
  • Port Cargo Acceptance
  • Port Cargo Transshipment
  • Port Handling Services
  • Port Loading Services
  • Port Discharge Services
  • Port Handling Charge Calculation
  • Air Freight Fragile Cargo Transport
  • Air Cargo Handling
  • Airport Cargo Distribution
  • Road Freight Cargo Securing Check
  • Rail Cargo Distribution
  • Heavy Cargo Lashing and Securing
  • Crane-Assisted Loading Organisation
  • Crane-Assisted Unloading Organisation
  • Handling Charge
  • Terminal Handling Charge (THC)
  • Loading Services
  • Unloading Services
  • Cargo Handling
  • Cargo Transfer
  • Cargo Combining
  • Cargo Deconsolidation
  • Cargo Distribution
  • Palletised Loading
  • Palletised Unloading
  • Manual Loading
  • Manual Unloading
  • Forklift Loading
  • Forklift Unloading
  • Crane Loading
  • Crane Unloading
  • Ramp Loading
  • Ramp Unloading
  • Cargo Stacking
  • Cargo Lashing
  • Cargo Securing
  • Cargo Bracing
  • Cargo Balancing
  • Cargo Weight Distribution Check
  • Anti-Slip Cargo Securing
  • Fragile Cargo Protection
  • Vibration-Sensitive Cargo Protection
  • Moisture-Sensitive Cargo Protection
  • Cargo Measurement
  • Cargo Weighing
  • Volume Calculation
  • Cargo Quality Control
  • Photo-Documented Cargo Inspection
  • Cargo Acceptance Inspection
  • Pre-Delivery Cargo Inspection
  • Cargo Consolidation Planning

Related solutions

See all solutions

Call us — (opens in a new tab)